Aurawon Service Agreement

1. Overview

This Service Agreement governs the use of the Aurawon website, products, and services. By accessing our website or placing an order, you agree to be bound by this Agreement, our Terms & Conditions, Shipping Policy, Refund Policy, Privacy Policy, and any other policies published on the Aurawon website. If you do not agree with any part of these terms, please discontinue use of our website and services.

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.
• You have the legal authority to enter into binding agreements.
• All information provided during checkout is accurate and complete.

3. Products & Availability

Aurawon offers watches and related accessories through its online store. We reserve the right to:

• Modify, update, or discontinue products at any time.
• Correct pricing, descriptions, images, or specifications without prior notice.
• Limit quantities or refuse service at our sole discretion.

Product images are provided for illustrative purposes. Minor variations in color, finishing, packaging, or appearance may occur.

4. Orders

All orders are subject to acceptance and availability. After an order is placed, Aurawon reserves the right to verify order information, request additional information when necessary, and refuse or cancel orders suspected of fraud, abuse, or unauthorized activity. An order confirmation does not guarantee acceptance of an order.

5. Payments

Payment must be received in full before an order is processed. Aurawon accepts payment methods displayed at checkout. All transactions are processed through secure third-party payment providers. Aurawon does not store full payment card information.

6. Shipping & Delivery

Orders are generally processed within 1–3 business days. Estimated delivery times vary by destination and are not guaranteed. Customers acknowledge that shipping delays may occur due to customs procedures, carrier delays, weather conditions, local regulations, or other circumstances beyond our control. Customers are responsible for providing accurate shipping information.

7. Customs, Duties & Import Taxes

Customs regulations vary by country and region. While many orders arrive without additional charges, customers remain responsible for any customs duties, import taxes, VAT, or government-imposed fees required by local authorities. Aurawon is not responsible for customs-related delays, inspections, or charges.

8. Product Inspection

Every watch is inspected prior to shipment. Customers are responsible for reviewing product specifications, dimensions, and descriptions before placing an order. Product availability, specifications, and packaging may change without prior notice.

9. Returns, Refunds & Claims

All returns, refunds, replacement requests, and product claims are governed by the policies published on the Aurawon website. Customers must follow the procedures outlined within those policies. Claims submitted without sufficient supporting evidence may be denied.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Aurawon shall not be liable for indirect damages, consequential damages, incidental damages, loss of profits, loss of business opportunities, or delays beyond our control. Our maximum liability shall not exceed the amount paid by the customer for the affected order.

11. Intellectual Property

All content displayed on the Aurawon website, including logos, branding, product photography, text, graphics, and website design, remains the property of Aurawon and may not be copied, reproduced, distributed, or used without written permission.

12. Privacy

Customer information is handled in accordance with the Aurawon Privacy Policy. We are committed to protecting personal information and using it only as necessary to provide our services.

13. Policy Changes

Aurawon reserves the right to update, modify, or replace this Service Agreement at any time without prior notice. The most current version will always be available on the website. Continued use of the website constitutes acceptance of any revisions.

14. Contact Information

Aurawon Support
Email: aurawon.watches@gmail.com
Response Time: 24–48 Business Hours
Business Days: Monday – Friday